Stay up to date with Follow the (Medical) Record, hosted by MRO’s health information management (HIM) expert, Don Hardwick. Listeners hear healthcare experts give insights into the increasing importance of following a patient’s medical record through the health ecosystem, with compliance, privacy, security and efficiency front and center.
Senior Vice President, Client Relations
As Senior Vice President, Client Relations for MRO, Hardwick is responsible for strategic client engagement programs and overall client satisfaction. Prior to joining MRO, he was CEO and President of Record Enterprises Inc., a Health Information Management (HIM) company that provided hospitals with an outsourcing program for patient release of information, medical coding and medical/confidential record storage. Previously, he was CEO and president of MedRecs Law Inc., a record acquisition company. Additionally, he was a manager in the healthcare consulting division of Ernst & Young and worked as the Director of HIM at Saint Margaret Hospital in Montgomery, AL and Southampton Memorial Hospital in Franklin, VA. Hardwick is a past President of the Virginia Health Information Management Association (VHIMA) and the recipient of East Carolina’s Allied Health Sciences Distinguished Alumni Award. He holds a B.S. in Health Information Management.
MRO, the KLAS-rated No. 1 provider of release of information (ROI) solutions since 2013, empowers healthcare organizations with proven, enterprise-wide solutions for the secure, compliant and efficient exchange of Protected Health Information (PHI). MRO’s technology driven quality workflow including patented automation tools with robotic processing automation (RPA), intelligent guidance for users, and a multi-layered QC program, combined with award-winning customer service and scalable solutions all contribute to exceeding clients’ expectations. To learn more, visit www.mrocorp.com.
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