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From Metrics to Meaning: Rethinking Value-Based Care Delivery

March 23, 2026 Posted by Radio Host Our Shows

Meet Dr. Grace Terrell, Chief Medical Officer, IKS Health

Value-based care was introduced with an ambitious goal: improve quality, lower costs, and refocus healthcare around patients rather than volume. Yet, as Dr. Grace Terrell, Chief Medical Officer, IKS Health observes during an interview on PopHealth Week with host Fred Goldstein, MS, much of today’s value-based landscape looks remarkably similar to fee-for-service – only with more reporting requirements. Quality metrics, risk scores, and electronic documentation have proliferated, while the underlying care models remain largely unchanged. This disconnect raises a fundamental question: can value-based care succeed without redesigning how care is actually delivered?

Listen to the Conversation

On this episode of PopHealth Week, host Fred Goldstein and executive producer, Gregg Anthony Masters welcome Grace Terrell MD, MMM, Chief Medical Officer IKS Health, who discusses value based care (VBC) model transformation issues and opportunities to move beyond “box‑checking” to enabling better care (the triple aim, better care, better outcomes at lower per capita costs).

Key Takeaways:

  1. Value-Based Care Has Drifted Toward Measurement, Not Transformation
  2. Care Models Must Be Redesigned Around Patient Needs, Not Billing Units
  3. Human-Centered Design Is Essential to Sustainable Care and Workforce Well-Being
  4. “Core vs. Chore” Clarifies What Clinical Work Should
  5. Data and Technology Should Support, Not Burden, Clinicians
  6. Change Happens Locally, Even Within Large Systems

Read more: Reclaiming the Promise of Value-Based Care: From Metrics to Meaningful Design

About the Show

PopHealth Week

This syndicated show tracks, reports, informs and engages thought leaders, entrepreneurs and disruptive companies or health systems in the emerging field of Population Health Management. PopHealth Week fosters an ongoing conversation on the convergence of vendor supplied and provider hatched population health strategies. We will attempt to harmonize an industry Zeigeist that optimizes the role of vendors, providers and the community at large to deliver on the promise of the triple aim for a sustainable health[care] ecosystem. Join thought leaders Fred Goldstein and Gregg Masters, MPH for an informative and even entertaining exchange.

Tune In at their new times: 5:30am, 1:30pm and 9:30pm ET

Tags: Fred GoldsteinGrace Terrell MD MMMGregg MastersIKS HealthPopHealth Week

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