Healthcare AI is moving fast, and not all of it lives up to the hype. On AI Amplified, Dr. Heather Bassett, Chief Medical Officer at Xsolis, sits down with industry leaders and AI experts to separate what’s real from what’s noise. Each episode explores the innovations paying off, the challenges still ahead, and the lessons shaping what comes next, all with an eye toward restoring the joy in medicine.
Chief Medical Officer at Xsolis
LinkedIn: Heather Bassett
Dr. Heather Bassett continues to drive AI innovation in healthcare to address operational and clinical challenges for health systems and plans, guiding them toward positive operational and patient outcomes. Rare among Chief Medical Officers at healthcare technology companies, she leads the data science team from a physician’s viewpoint. She architected Xsolis’ Care Level Score, which integrates clinical expertise and data science to provide a numerical representation of the appropriate care status for each patient. This score and Xsolis’ AI-driven platform, Dragonfly, are uniting payers and providers during concurrent authorization processes to improve utilization management, patient outcomes, and reduce costs. Dragonfly is in use at hundreds of hospitals, health systems and health plans across America.
Dr. Bassett is passionate about advancing responsible AI in healthcare and is actively leading Xsolis’ involvement with the Coalition for Health AI (CHAI), an organization advancing the responsible development, deployment, and oversight of AI in healthcare, which Xsolis joined as an Early Member. Dr. Bassett was recognized with a Gold Stevie® Award for Most Innovative Woman in Healthcare 2025, by the Nashville Business Journal’s Health Care Innovation Awards as Chief Medical Officer of the Year 2021, and by Becker’s Hospital Review’s Women in Health IT to Know 2023-2026. She has contributed articles or been featured in Newsweek, Forbes, AARP Magazine, InformationWeek, Becker’s, Fierce Healthcare, Medical Economics, MedCity News, Physicians Practice, and Patient Safety Quality Healthcare.
She earned a B.S. in biological sciences from Carnegie Mellon University and her Doctor of Medicine from the University of Texas Medical Branch, Galveston, Texas, where she worked as a research associate in the field of DNA repair. She undertook her residency in internal medicine at Vanderbilt University Medical Center and worked as a hospitalist at Centennial Medical Center in Nashville, Tenn., for eight years. She is board-certified in internal medicine.
AI Amplified is brought to you by Xsolis, an AI-driven healthcare technology company transforming the payer-provider dynamic and uniting these two crucial stakeholders like never before. Since 2013, Xsolis has been breaking down silos to eliminate friction, waste, and unnecessary manual work in healthcare.
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