On this episode, host Steven Hajny is joined by Martha Shue, Senior Enterprise Architect at Trinity Health, and Bob Les, Director of Product Engineering at Trinity Health, to discuss their healthcare organization’s ongoing journey of infrastructure and network modernization. The conversation explores how Trinity Health has navigated the challenges of supporting a dispersed workforce, securing endpoints, and improving collaboration among teams, all while tackling trust issues, both personal and professional. From overcoming gender stereotypes in technical roles to adopting modern tools for better visibility, this episode captures the critical decisions and lessons that helped drive transformation in an ever-evolving healthcare IT landscape.
Key Takeaways:
- Visibility is Transformational: Modern tools enable proactive issue resolution, improving team collaboration and clinician experience.
- Evolution of Remote Access Technologies: Evolving tools support hybrid work and diverse needs effectively.
- Breaking Barriers and Building Trust: Martha Shue highlights overcoming biases and building trust to drive innovation.
Listen to the Conversation
About the Show
We Have TRUST Issues
Think Like a Fighter Pilot. Defend Like a Black Belt.
Like navigating the split-second decisions of a dogfight or the calculated moves of a Jiu-Jitsu match, securing healthcare data in a zero trust environment means questioning everything and everyone, because in cybersecurity, blind trust gets you taken down. Tune in to We Have TRUST Issues with Tamer Baker, Healthcare CTO, and Steve Hajny, Healthcare Technology Evangelist, at Zscaler. As a former fighter pilot and a Jiu-Jitsu black belt, respectively, both hosts know that anticipating an attacker’s next move is a mindset essential for zero trust security. In each episode, Tamer, Steve, and their guests from health systems across the country, discuss the latest cyber trends and deliver actionable strategies for implementing zero trust principles, assuming every user, device, and network connection could be a potential threat. The show is your training ground for defending patient data in a world where trust is earned, never assumed.
Tune In at: 8 am, 4 pm and 12 am ET
Meet the Hosts
Tamer Baker
CTO, Healthcare, Government & Education, Zscaler
LinkedIn: Tamer Baker
Tamer Baker is a cybersecurity and technology trailblazer with over 20 years of experience. As Healthcare CTO at Zscaler, he empowers healthcare organizations to modernize infrastructure, optimize costs, and enhance security through zero trust architecture. Passionate about helping providers “do more with less,” Tamer balances innovation with risk reduction to improve care delivery. He is also the primary author of Zero Trust Hospital: The CXO Vision and a dedicated advocate for digital transformation in healthcare.
Steven Z. Hajny
Healthcare Principal Sales Engineer, Zscaler
LinkedIn: Steven Hajny
Steven Z. Hajny is a healthcare cybersecurity expert, speaker, podcast guest, and author of Zero Trust Hospital: An Architect’s Approach to Achieving Zero Trust in a Clinical Setting. As the Healthcare Technology Evangelist at Zscaler, he is passionate about helping hospitals embrace innovation securely. With almost a decade dedicated to healthcare cybersecurity, Steve is known for his ability to simplify complex security challenges into actionable solutions—often with a dose of dad humor. He has successfully guided healthcare organizations of all sizes through digital transformations, fostering a balance between innovation and security.
