The Healthcare Leadership Experience - HealthcareNOWradio.com

The Healthcare Leadership Experience Podcast

The Healthcare Leadership Experience is hosted by Lisa Miller for healthcare leaders who want to think differently and learn how to improve their performance. You will hear from innovators and leaders within healthcare and from other industries. We will bring you topics on the business and clinical sides of healthcare on strategy, finance, patient satisfaction, innovation, leadership, communication, marketing, plus much more. You will learn new strategies, best practices and ideas for you to think about and to utilize in your career and healthcare organization.

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Meet the Host

Lisa Miller, MHA

Healthcare Margin Improvement Expert, Founder/CEO, VIE Healthcare Consulting
LinkedIn: Lisa Miller
Twitter: @lisamillerVIE

Lisa Miller launched VIE Healthcare Consulting in 1999 to provide leading-edge financial and operational consulting for hospitals, healthcare institutions, and all providers of patient care. She has become a recognized leader in healthcare operational performance improvement, and with her team has generated more than $758 Million in financial improvements for VIE Healthcare’s clients. Lisa is a trusted advisor to hospital leaders on operational strategies within margin improvements, process improvements, technology/telehealth, the patient experience, and growth opportunities. Her innovative projects include VIE Healthcare’s EXCITE! Program, a performance improvement workshop that captures employee ideas and translates them into profit improvement initiatives, and Patient Journey Mapping, an effective qualitative approach for visualizing patient experience to achieve improvements. Lisa has developed patented technology for healthcare financial improvement within purchased services; in addition to a technology that increases patient satisfaction through front line insights.