By Dr. Jay Anders, Chief Medical Officer, Medicomp Systems
LinkedIn: Jay Anders MD
LinkedIn: Medicomp Systems, Inc.
Host of Tell Me Where IT Hurts – #TellMeWhereITHurts
On this episode I speak with Hamad Husainy, DO, FACEP, an emergency medicine physician, health IT innovator, and Chief Medical Officer at PointClickCare. From the frontline unpredictability of the emergency department to enterprise-level data strategy, Dr. Husainy brings a pragmatic, clinician-informed voice to the conversation about real-time intelligence, data quality, and AI in healthcare.
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Meet the Guest
Hamad Husainy, DO, FACEP, Chief Medical Officer, PointClickCare
LinkedIn: Hamad Husainy DO, FACEP
LinkedIn: PointClickCare
Hamad is an accomplished emergency medicine physician with a career marked by leadership and innovation in healthcare. His passion for making a difference and creating positive change in the world led him to PointClickCare where he’s focused on bringing interoperability and technological solutions to the patient’s bedside. Hamad is committed to helping providers across acute care settings see the true value of technology to be able to deliver better, more comprehensive care to those that need it most.
Dr. Husainy shares how his experience using early EHR systems showed him that health data could transform clinical workflows, and sparked a passion for transparency, clinical insight, and health system efficiency.
At PointClickCare, Dr. Husainy focuses on supporting acute care providers and payers by delivering high-quality, real-time data that enables better decision-making at the bedside and across care teams. Whether optimizing testing, preventing unnecessary admissions, or reducing readmissions from skilled nursing, the aim is the same: deliver actionable intelligence that improves care and outcomes.
The conversation also dives deep into AI, which Dr. Husainy reframes as “actionable intelligence.” He cautions against hype-driven deployments and urges thoughtful alignment of tools to specific clinical questions. He also warns that feeding models with bloated or inaccurate documentation may lead to misleading results. Instead, he advocates for clinician-directed training and more structured, relevant inputs.
We discuss how interoperability can help close care gaps by ensuring the care team at skilled nursing facilities can access relevant emergency department and hospital records. Dr. Husainy also explores how technology can tailor data views based on clinician personas and specialties.
As the discussion wraps, Dr. Husainy reflects on the importance of transparency, thoughtful experimentation, and a willingness to try, fail, and improve.
His “magic wand” wish? True alignment of incentives across payers, providers, and patients. This shift, he believes, could reshape the entire health IT infrastructure for the better.
Among the topics covered:
- Early clinical epiphany shaped Dr. Husainy’s data-driven approach to care
- Focus at PointClickCare: actionable, real-time data for acute care providers and payers
- Transparency as a recurring theme throughout Dr. Husainy’s career
- Importance of delivering the right data to the right user at the right time
- Actionable intelligence” over artificial intelligence hype
- AI must be grounded in clinical context and defined use cases
- Documentation bloat and poor data quality are barriers to AI training and decision support
- Need for clinician-directed AI inputs
- “If you could change one thing…”
- And more…
Original source of content from Medicomp System’s blog and published here with permission.
About the Show
Join host Dr. Jay Anders on Tell Me Where IT Hurts as he sits down with experts from across healthcare and technology to discuss ways to improve EHR usability for end users. Dr. Anders and his guests explore opportunities to enhance clinical systems to make them work better for clinicians, reduce burnout, maximize revenue potential, and drive better patient care outcomes.
Join the conversation on Social Media at #TellMeWhereITHurts
