The Friday Five - Patience Experience Week

Follow and join the conversation with #PXWeek, #patientexperience and #PX.

Patient Experience Week is an annual event to celebrate healthcare staff impacting patient experience everyday. Inspired by members of the Beryl Institute (@BerylInstitute) community, PX Week provides a focused time for organizations to celebrate accomplishments, re-energize efforts and honor the people who impact patient experience everyday. From nurses and physicians, to support staff and executive professionals, to patients, families and communities served, the Institute hopes to bring together healthcare organizations across the globe to observe PX Week. This week’s Friday Five supports the Institute’s mission listing five important patient experience items not to be missed.

Healthcare de Jure with Dan Mirica
According to it’s mission Health Vector (@HealthVector1) is a company “Turning health literacy into healthier lifestyles while strengthening the patient-clinician partnership to arrive at the right diagnosis every time.” On this episode of Healthcare de Jure, host Matt Fisher chats with Dan Mirica, VP of Innovation and Strategy at Health Vector. The discussion focuses on the causes and impacts of misdiagnosis from patient perspective, means of encouraging patients to be more health literate, and the creation of mutual relationship between patient and clinician.

Unexpected Vendors at PX2019 is Evidence the Market is Growing
The 2019 Patient Experience Conference hosted by the Beryl Institute took place April 3 – 5th. Colin Hung was in attendance and reported that the surprising appearance of five vendors at #PX2019 is an exciting development for healthcare and offers further proof of the momentum behind the wave of consumerism in healthcare.

5 surprising exhibitors at the recent @BerylInstitute #PX2019 conference show the patient experience market is changing/expanding. @KwikBoost @smileyanswer @CastandHue @ipsosus & @Qualtrics https://t.co/Q6r2nSgDI3 #ptexp #HITsm pic.twitter.com/HYk9k83tvJ

— Colin Hung (@Colin_Hung) April 10, 2019

The Beryl Institute Launches the Experience Ecosystem
Continuing its commitment to expand the global field of patient experience, The Beryl Institute launches the Experience Ecosystem, an interconnected community of resources, organizations and solutions to guide healthcare teams in positively impacting the patient experience.

We are excited to share the Experience Ecosystem that launched during #PX2019. The Ecosystem purpose: to shorten your distance to discovery, build a direct bridge to supporting resources, and quicken your pace to desired outcomes. Play video: https://t.co/UA3F6xR772 pic.twitter.com/kXV1JoM3QE

— The Beryl Institute (@BerylInstitute) April 10, 2019

Webinar: An Innovative and Technology Driven Approach to Patient Experience
When: Wednesday April 24th, 2019 | 2:00pm – 3:00pm CT
Register for this event.
Twitter: @VergeHealth & @ClevelandClinic
An Innovative and Technology Driven Approach to Patient Experience – An innovative and technology driven approach to Patient Experience: Cleveland Clinic and Verge Health are collaborating to design a digital tool to enhance nursing and leader rounding processes using an integrated safety and risk platform, to enable real-time service recovery, track issues and create visibility across departments. This webinar is presented by Becker’s Hospital Review and Verge Health.

The Beryl Institute Announces Winners for Patient Experience Innovation Awards
The Beryl Institute announces the winners for the Patient Experience (PX) Innovation Awards during 2019 Patient Experience Conference acknowledging the great work being done across the globe to improve the human experience in healthcare. The PX Innovation awards are given in four categories each demonstrating a specific innovation that led to a positive patient experience outcome.

Congrats to our inaugural @BerylInstitute #PatientExperience Innovation Award winners. Ceremony underway. TY to VP of Experience #Innovation Tiffany Christensen @sickgirlspeaks for this important global recognition elevating innovation in #humanexperience! #ToCareisHuman #PX2019 pic.twitter.com/AaYafzxCpS

— Jason A. Wolf (@jasonawolf) April 5, 2019