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Shifting from Projects to Products: How NYC H+H is Using Data to Improve Patient Care

May 8, 2025 Posted by Radio Host Our Shows

On this episode of Leader to Leader, host Ben Hilmes speaks with Shahran Haider, Deputy Chief Data Officer at NYC Health + Hospitals, who unpacks how the nation’s largest public health system is rethinking its approach to data. He shares why NYC Health + Hospitals is moving from a project mindset to a product mindset, and what it takes to make data truly accessible across a massive, complex organization.

But it’s not just about systems and tools. Shahran also reflects on the leadership principles guiding this transformation and why adaptability, collaboration, and trust are just as critical as any technology.

Listen to the Episode

Key takeaways from this episode:

  • Why NYC Health shifted from projects to products for sustainable data impact
  • How AI is driving clinical efficiency, ROI, and scalability in public health
  • How data democratization is empowering teams while maintaining security and governance

About Leader to Leader

Healthcare’s Brightest Leaders Discuss the Industry’s Biggest Challenges

Join host Ben Hilmes on Leader to Leader for thought-provoking conversations on leadership with some of the industry’s brightest minds. We talk with healthcare CIOs, CEOs, and thought leaders on topics that range from organizational culture and change management to technical innovation and healthcare modernization.

You’ll learn from their successes and take away valuable insights to fuel your own leadership journey each week on Leader to Leader.

Follow the social hashtag #LeadertoLeaderPod.

Tags: Ben HilmesHealthcare IT LeadersLeader to LeaderNYC Health + HospitalsShahran Haider

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