As HCAA Members navigate healthcare’s new normal, HCAA interviewed a few experts on how they’ve overcome business challenges during the COVID-19 pandemic. This feature highlights Carolyn Jarschke, President and CEO of QVI Risk Solutions, where she discusses the importance of expressing empathy in this volatile market.
Apr 23, 2020
By Joel Barthelemy – Telehealth has been around for years. Why did it take a global crisis to wake up the healthcare industry? There’s only one surprise about Covid-19 and that’s everyone’s surprise at the severity of the ongoing catastrophe.