For this Friday Five we are spotlighting some of our most read articles from www.HealthITAnswers.net, our news site. Every month we round up our Top 10 most read articles to highlight those authors and topics. Since the beginning of the year, these five articles collectively have over 8000 reads. We think they deserve a spotlight.
#1 Key Trends Facing Payers in 2022
By Teresa Younkin, Senior Consultant, Point-of-Care Partners
Twitter: @pocpHIT
As we start rolling up our sleeves to get to work in 2022, we already are seeing several trends that will continue to transform healthcare in the year ahead. Payers will have their work cut out for them and will be forced to adapt, with many modifications coming sooner than later. Point-of-Care Partners will be reporting on prominent trends as 2022 rolls on, so stay tuned. But we wanted to start off with a handful of trends and some ways in which they will affect payers. Here’s a sneak peek. Read full article here.
#2 How Payers Can Improve Member Experience with Modern Contact Centers
By Patty Hayward, Vice President of Industry Strategy for Healthcare and Life Sciences, Talkdesk
Twitter: @Talkdesk
The healthcare payer space has shifted radically in recent years, with evolving reimbursement models, the rise of healthcare consumerism, advances in technology, and a global pandemic that upended businesses.
However, the imperative for payers to deliver member experiences that improve engagement, drive health outcomes and lower costs has remained constant. Today’s health plan members are no longer willing to tolerate inefficiency, delays and lack of choice – and they will shop for a different health plan if their expectations for a superior customer experience is not fulfilled. Read full article here.
#3 Key 2022 Health Care Regulatory and Policy Priorities to Navigate
By Pooja Babbrah, Practice Lead, PBM Services, Point-of-Care Partners
Twitter: @pocpHIT
Through its policy and regulatory mechanisms, the federal government is in the driver’s seat to drive and effect changes in health care and health information technology. The most recent Unified Regulatory Agenda provides insight into what is likely to come in 2022 and beyond. The most notable rules continue to be focused on activities by agencies at the Department of Health and Human Services (HHS), including the Centers for Medicare and Medicaid (CMS) and the Federal Drug Administration (FDA). Here’s a sneak peak of expected 2022 priorities. Read full article here.
#4 Pharmacy Interoperability Challenges and Needs Under the 21st Century Cures Act
By Jason Ausili, Pharm.D., Chief Clinical Officer, FDS Amplicare, now part of EnlivenHealth™
Twitter: @FDSRx
As interoperability provisions from the 21st Century Cures Act (Cures Act) enter their enforcement phase, pharmacy leaders within the Pharmacy HIT Collaborative (PHIT), the U.S. Department of Health and Human Services’ (HHS) Office of the National Coordinator for Health Information Technology (ONC), and pharmacy system vendors, met recently to discuss the state of pharmacy interoperability. The group detailed various challenges and needs associated with pharmacy interoperability, information sharing, and connectivity. The goal was to identify action items and next steps, particularly for integrating and using the data that is embedded in the Pharmacists eCare Plan (PeCP) with providers’ electronic health record (EHR) systems and data exchange mechanisms used by healthcare payers. ONC is tasked with implementing the Cures Act Final Rule. Read full article here.
#5 Reshaping Data Exchange
How a New Age of Interoperability Unlocks Massive Benefits for Health IT Organizations, Patients, and Providers
By Jonathan Shannon, Senior Director of Healthcare Strategy, LexisNexis Risk Solutions
Twitter: @LexisNexisRisk
The concept of interoperability in healthcare IT has had its fair share of challenges over the years. Compounding challenges around security, organizing the vast amount of data, and making such data available in a timely fashion has hampered the ability to meaningfully exchange such information in healthcare. However, thanks to recent regulations and increasing consumerism in healthcare, we are beginning to usher in a new age of interoperability. Read full article here.
ICYMI – Our other Friday Fives and Blog posts from HCNR’s Nurse Lauren.
